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RECEPTIONIST

VIRTUAL RECEPTIONIST SERVICES

Just like we are in your office.

Service features

Our Virtual Receptionists answer calls just like your personal employee, adding information into your CRM, transferring calls, signing them up for a service or just taking a message – you can count on us!

It’s critical that you satisfy customers’ needs every time they call. But having a live voice available 24/7 is challenging and operationally inefficient. With custom scripts and protocols, we meet your call answering needs and act as an extension of your brand.

Our outsourcing service continues round the clock depending on the client’s requirement. You chose business hours, after business hours or 24/7.

With your expert advice and personal preferences in mind, your account manager will ensure all calls are answered and escalated appropriately. Daily reporting and regular check-ins keep you up-to-date on account settings and provide the flexibility to make changes as necessary.

Interested in our full business solutions?

Our virtual receptionist services include:

  • CUSTOM CALL-HANDLING

    You can select when we answer, who we transfer, which calls go to voicemail, what information we collect, and more.

  • 100% LIVE ANSWERING

    Your English speaking callers can always speak with a professional customer experience expert, making them feel special.

  • REAL-TIME UPDATES (instant call answering updates)

    All your messages and voicemails can be delivered via notifications, text and/or email in real-time, or added to your CRM of choice.

  • Prepare and send faxes
  • Answer phones and route calls to appropriate persons
  • Manage, sort, and dispense incoming mail and faxes
  • Prepare outgoing mail, faxes and packages
  • Deal with customer complaints or issues
  • Responsible for incoming and outgoing mail and phone calls
  • Report any updates or pertinent issues that need addressing to the office manage.
RECEPTIONIST
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FINANCE

FINANCE AND ACCOUNTING OUTSOURCING

We are domain experts and can help you achieve your business goals with our different accounting setup solutions as per your requirements.

Service features

The services include preparation and maintaining of daily bookkeeping and monthly or quarterly accounts related work.

    • 24-Hours Service: 
      • Our outsourcing service continues round the clock depending on the client’s requirement.
    • Accuracy:
      • We have a pool of satisfied customers across the country. We can proudly say that our accuracy matches to none. We are miles ahead of the rest, when it comes to accuracy and veracity of data.
    • Affordable Rate:
      • There is no doubt; our consultancy fee is far lesser than what any client would be spending on its team. Alongside, offering outstanding services at low-cost, we also give some extremely valuable tips to the owners for their future success.
    • More Experience and Expertise:
      • We are extremely proud of our highly skilled and multi-talented staffs. Our team is immensely experienced and expertise in the domain of accounting and treats every client to their full potential.

SECURITY AND DATA SAFETY

You can send us your highly confidential documents securely via email and fax. We guarantee the safety of data. We also update accounting data round the clock and leave no scope for any error in the later stage.

After thorough scrutiny and investigation into the book of accounts, we prepare the needed documents for our clients and send them via e-mail.

We also provide on-demand services to clients on time so that they could obtain a necessary statement from us, whenever the need be. We are prompt and treat each of our clients with utmost priority.

SOFTWARE’S WE USE

We use the latest software’s to ensure operations are done efficiently, and right.

The software will provide you with detailed processes and make your life easier and the whole operation more convenient and accessible.Our accounting experts use best accounting software like QuickBooks to make sure data accuracy and swift results.

Are you consistently facing problems in getting work done at right time and reducing costs?

Finance and accounting outsourcing services include:

  • GENERAL ACCOUNTING AND BOOKKEEPING SERVICES

    Accounting services
    Outsourced accounting services give companies financial and managerial flexibility by helping businesses manage the financial activities of the company while at the same time meeting the challenging demands of the customers. Outsourcing accounting is one of the best ways to lower the costs of overhead and operations and free the company from the hassles and burdens brought by the process of recruiting, hiring, and training of accountants.
    We will take care of all the time-consuming accounting tasks of your business for a reasonable price.
    Bookkeeping Services
    Bookkeeping is the cornerstone of every business. It doesn’t matter what your business does in its core operations; you must have a robust process to keep everything in check.
    You should know about the money coming in and going out of your business and understand where every penny is spent.
    Not to mention that accurate services will ensure that you will NOT get in trouble with any federal agencies due to the mistakes in your reporting.

  • PREPARATION AND MANAGEMENT OF FINANCIAL STATEMENTS

    This includes preparation and management of annual accounts with reports for the annual audit. It further includes:
    Financial Statement Preparation
    Invoice/order Processing
    Sales Order Management
    Financial Write-up Services
    Accounts Reconciliation
    Fixed Assets Management
    Financial Reports

  • OTHER ACCOUNTING SERVICES

    Other services include payroll services, analysis of the cash needs, debt collection, handling current accounts, E-accounting services, Accounts Receivable Management and the accounting setup services.

FINANCE
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ARCHITECTURE

ARCHITECTURE OUTSOURCING

Our innovative and experienced team of architects and designers takes care of everything.

Service features

We design residential and commercial projects.

A group of architects and designers takes care of everything starting with concept to implementation. This process has three basic phases: Development of project’s proposal in accordance with specifications and client’s wishes, Presentation and preparation of documentation package for further co-ordinations with the customer: site plan, floor plans, 3D visualizations, elevations.

You will be able to fully evaluate your future interior before beginning any construction works. You will receive a designed project in a packet with 3d visualizations of the space from different viewpoints and all needed drawings with it.

Are you consistently facing problems in getting work done at right time and reducing costs?

Our architectural services include:

    1. Presentation Drawings
    2. Working Drawings
    3. Renderings
    4. Project Budgeting
    5. Conceptual estimates
    6. Compile comprehensive building renovation estimates
    7. Compile comprehensive facility rehabilitation estimates
    8. Compile comprehensive facility insulation estimates
    9. Furnishing project details
    10. Furnishing renders
ARCHITECTURE
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ADMINISTRATION

VIRTUAL ASSISTANT SERVICES

We can help with almost any task or project you can outsource.

Service features

Let your virtual assistant manage the time-consuming, but crucial, business operations and administrative tasks.

To be successful in today’s world of business demands strict adherence to numerous administrative rules and guidelines. Our objective is to fully meet the administrative requirements of the client – at optimal quality and with effective support. Our outsourcing service continues round the clock depending on the client’s requirement. You chose business hours, after business hours or 24/7.

Interested in our full business solutions?

Our virtual assistant services include:

  • ADMINISTRATION SERVICES

    Let your virtual assistant manage the time-consuming, but crucial, business operations and administrative tasks.

  • CUSTOMER SERVICE

    Let your dedicated virtual assistants take care of your customer support like chat support, client invoicing, collections and much more.

  • SCHEDULING

    Informing the technicians about their schedule for the next day. Receiving phone calls from the technicians and they do that to report their presence at work.

  • HR

    Posting of employment opportunities, managing the CVs and making phone calls for scheduled interviews to the best candidates for positions .

  • CONTENT CREATION

    Let us create fresh content for your website or social media campaign and syndicate it out to drive more engagement, traffic, and sales.

  • SOCIAL MEDIA

    Leave the day-to-day social media tasks to a reliable partner and relax knowing you are always in front of your customers.

  • Monitor office supplies inventory and place orders
  • Set appointments, meetings, and conference calls
  • Inserting information that we get from customers and project managers
  • Sending Pipeline Reports to the Project Managers in order to check the progress of their projects
  • Downloading different documents and photos and updating them in Restoration Manager.
  • Informing the technicians about their schedule for the next day
  • Receiving phone calls from the technicians and they do that to report their presence at work
  • Receiving phone calls (emergency phone calls) from the Property Managers which gave us the info about the job site.
  • Posting in different addresses job vacancy and sending to the people in charge, the resumes that the candidates send to us.
  • Put the info in Restoration Manager in order to open a new job number which will be the file reference for a specific project, info that we get from the customer or the project manager.
ADMINISTRATION
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